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How sold777 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your sold777 account, how we store it, and the choices you have over it. Access to our platform depends on your local law and eligible regions in Bangladesh.

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sold777 How sold777 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we handle your data, want to correct information on your account, or need to request data deletion, our support team is available to help. Reach us through the channels below and include your registered account details so we can verify your identity before making any changes.

Live Chat Open the chat icon inside your account dashboard to speak with our support team directly about any privacy or data query on your account.
Email Support Send your data request or privacy concern to our support email address. Include your account username and the wallet type you use — bKash, Nagad or Rocket.
Account Help Centre Visit the Help section inside your account for step-by-step instructions on updating your details, reviewing stored data or submitting a deletion request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page of the platform, including the account login, cashier, and transaction history sections. Your bKash, Nagad and Rocket payment details are never stored in plain text on our servers. Cookies are used to keep your session active and to remember your account preferences — you can manage cookie settings through your browser at any time. We retain transaction records for the period required by financial compliance obligations; after that window closes, records are deleted from active systems.

SSL Encryption

Every connection to your sold777 account — from login through to cashier — runs over SSL, protecting your data and payment details in transit.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies in your mobile browser or device settings.

Retention Policy

Account and payment data is kept only while your account remains active or while financial record obligations apply. We delete data when that period ends.

Data Request Rights

You can ask us to show you the data we hold, correct an error, or delete your account data. Submit your request via live chat or email with your account details ready.

Common Questions About Your Privacy at sold777

Below are the questions we hear most often about how your data is handled on this platform. If your question is not here, contact us through live chat or email and we will respond with the specific detail you need.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad or Rocket. We also log your device type and session activity for security purposes.

We share transaction data only with payment processors needed to complete your bKash, Nagad or Rocket transfers. Those partners are contractually restricted from using your data for any other purpose.

Your data stays on our active systems while your account is open. After account closure, we retain records for the period required by financial compliance rules, then delete them from active storage.

Yes. Contact our support team via live chat or email, confirm your account identity, and we will send you a summary of the personal data linked to your account.

Submit a deletion request through live chat or email with your account username. We will verify your identity first, then process the request in line with our retention obligations under applicable law.

This policy covers accounts we service in eligible regions. Access to the platform and your rights over personal data depend on your local law and the regions we are able to serve.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.